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Privacy Policy

Clear Haven Therapy
  • Carol Gordon
  • MBACP Registered & Accredited Counsellor
  • Rapid Transformational Therapy Practitioner (RTT)
  • Life Purpose Life Coach
  • Tel:  07500333754
  • Website:


I will treat what you tell me with the utmost respect and will only share what you tell me in the following situations:

  • If I think that you or someone else is in danger. I usually discuss this with you and hope to agree on who else I would talk with, how and when.
  • If I hear information relating to terrorism, hit and run, or money laundering that I am legally obliged to disclose to the police.
  • If I am called as a witness to court proceedings.
  • If we agree, I must pass on information to an approved person to help prevent you from harming yourself or someone else. I would not usually pass on this kind of information without your agreement, but I would tell you if circumstances arose in which I thought I should.
  • For supervision. Supervision, or professional consultancy, is how therapists review their work. Most leadership takes place with a specific supervisor, but sometimes leadership opportunities arise in other professional settings (e.g. training workshops and with peers). I don’t use a name and am extremely careful not to disclose any information that might identify you.

I am registered as a data controller.  I keep very brief anonymised notes to track our work together; they are stored securely and accessible to you should you wish to see them.


  • Counselling sessions are for 50 minutes, and the frequency of sessions will be decided between you and me.
  • RTT Sessions are for a maximum of 2 hours. Hypnosis is used during the process of RTT.  You must participate fully by listening to your personalised recording for 21 days, which is important for overall success.  Hypnotherapy recordings should not be listened to whilst driving, operating machinery or undertaking any other activity where concentration is
  • Any recording provided during sessions is for your personal use only and must not be shared, lent, copied or sold under any

GP Details

I will ask for your GP details and whether or not you are on any medication so that I have that awareness in session (i.e. epileptic seizure, hypo in diabetes etc). 

If you have any history of Psychosis or Epilepsy, this must be discussed during the Discovery Call, as RTT may not be a suitable intervention.


Please give a minimum of 24 working hours’ notice if you want or need to cancel a session or as early as you are able if this is not possible. You can cancel by phone, text or email.  Full payment will be required for sessions not cancelled within 24 hours.

Meeting in Public

If we see each other in a public place, I will only approach or speak to you if you do so first. I do not want to breach your confidentiality, mainly if you are with another person.   Your privacy is important to me.

Other therapeutic relationships

It is not ethical for me to work with another counsellor’s client, so please let me know if you are seeing another counsellor or psychotherapist. It would also be helpful (and not a problem) for me to see if you are visiting another kind of therapist.


If you feel unhappy with any of the work we are doing together, I hope that, in the first instance, you will feel able to bring this up with me and that we can find a way to resolve things in a way that you find helpful.  If you want to change Counsellor, I will facilitate this process. I am a member of BACP, and they have a complaints procedure you can use as necessary.


Please let me know if you want to bring our work together to an end or if you want to take a break for a while. Ending counselling often brings up new issues, and it may be essential for us to plan enough time to discuss them.

Additional Support

If you need emotional support between sessions, you may wish to contact Breathing Space at / 0800 83 85 87,  The Samaritans at / 116  123, or Young Minds at,uk; you may want to get your GP.



I have read and received a copy of “INFORMATION FOR CLIENTS” (please tick)


To be completed by Client or Guardian if under 16





Phone No:




GP name:


GP address:


GP number:







To be completed by Counsellor


Carol Gordon


Carol Gordon




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